In these Booking Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“We”, “Us”, “Our” – Keppler Yachting

“You”, “Your”, “Organiser” – All persons named on the booking or added to the booking at a later time

“Online” – www.keppleryachting.com

“Tour”, “Sailing Holiday” – The yacht charter you book with Keppler Yachting.

The headings used in these Booking Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.

Words imparting the singular shall include the plural and vice versa and references to any gender shall include the other gender.

A contract exists between Keppler Yachting and you, upon receipt of the booking deposit.

All monetary figures are in Euro (EUR €) and all payments are inclusive of VAT and any other taxes unless otherwise stated.

If you would prefer to use an alternative currency, please let us know.

After making a booking with Keppler Yachting, the organiser will be required to complete a booking form and include each member of the travelling party. It will be the responsibility of the party organiser to ensure that each traveller has read, understood, and agrees to these terms and conditions.

A copy of each traveller’s passport will need to be supplied to Keppler Yachting, along with the completed group booking form.

The group organiser will be the point of contact for Keppler Yachting and will be responsible to keep your travelling party informed of all sailing arrangements.

If there are to be any changes to the travelling party, these can only be accepted by the organiser.

When booking a partial cabin (shared cabin) or private cabin, we reserve the right to change the cabin allocation. We respect a cabin preference, however, there is the rare occasion we will need to shuffle cabin allocations to make the boat bookings work.

There is a set fuel allowance for charters. If there is excessive usage of the generator, the fuel bill will exceed the allowance and the cost (over the allowance) will be split by the guests in the Group Fund.

If you wish to change the itinerary on a private charter, this is at the discretion of the skipper. Any additional costs that come from a change in itinerary, such as berthing costs will be paid by the guests.

Unless otherwise agreed by Keppler Yachting, each traveller will be required to pay a deposit of €500 per berth for the Croatian itinerary to secure the requested sailing dates.

There is a 50% deposit required for a private charter. Deposits must be made within five (5) business days (Monday to Friday) from the reservation.

The balance will be due on the 12th-week mark prior to the departure date. The specific date will be specified on the official invoice Keppler Yachting issues upon booking confirmation.

If a special charter has been arranged, a 50% non-refundable deposit will be required within 5 business days of booking.

If booking a date less than twelve (12) weeks before the departure date, payment will be required in full. Confirmation of the booking cannot be given until payment has been received.

Payment is to be made with a bank-to-bank transfer.

When making payments, please ensure you have paid any international transfer bank charges.

A basic set of snorkelling gear for each guest and two paddleboards are provided on each boat. ​

Floaties are not provided as standard equipment. ​

One set of linen will be supplied for everyone on board, including a towel and hand towel. We will also provide bed sheets (top and bottom), pillow, pillowcase, and blanket. Beach towels are also provided.

If extra linen is required, please give us at least two weeks’ notice, otherwise we may not have time to make the arrangements. There is an additional charge for extra linen and for resetting your bed linen.

Our skippers will follow the itinerary, however, there may be circumstances out of their control where this may not be possible. The skipper has the authority to change the itinerary when and where he/she deems fit. These will be for safety reasons or adverse weather conditions. Dangerous winds may dictate we take another marina/port/berth to the listed itinerary.

If the group collectively requests a change to the itinerary, the decision to do so will be at the skipper’s discretion.

There are some ports which we berth on a restaurant’s dock. It’s customary that we eat in their restaurant, as they’re providing a secure berth for the evening. If you don’t want to eat in the restaurant, we will be forced to leave the dock. If there are additional berthing fees, these will be passed onto you, and you will pay for the crew dinner.

Gratuities are not included in the price of the charter.

Keppler Yachting sailing holidays end at 9 AM on the following Saturday. This is your time to disembark the yacht.

You will arrive in your final port on Friday by 18:00 latest.

Embarkation / Check-in time is different for each itinerary. If you can’t be on time, please be early. We will check you in and conduct a safety briefing. If guests do not arrive by check-in time, we will assume you will fail to arrive and will sail without you. There will be no refunds provided.

Your check-in and boarding times are likely to be different. Please refer to your welcome email for your check in and boarding times.

If you can’t be on time, please be early. We will check you in and conduct a safety briefing. If guests do not arrive by check-in time, we will assume you will fail to arrive and will sail without you.

Notifying us of a late arrival does not guarantee that we will wait, we have a schedule to keep and a holiday to begin for the customers that arrive on time. We are not obliged to wait and will not wait unless you have a confirmation from us advising of this.

If you are late, we might be able to arrange a water taxi (at your expense) or you’ll need to take a ferry or Uber water taxi to the next port to catch up with the boat.

There is a ‘no refund policy’ should you fail to arrive at the boat by check-in, this will include but is not limited to missed flights, missed transfers, getting lost. It is strongly advised to call your skipper if you believe you will be late. Alternative arrangements may be made, or you may catch up with the tour the next day.

If a marina starts their next billing cycle and we’re charged an extra day’s berthing, this cost will be passed onto you. It’s your responsibility to be on time.

We are not affiliated with any excursion company or onshore promoter. We have no financial relationship or otherwise with tour operators. You can participate with onshore tours and excursions, moped, car, bike hire at your own risk. All excursions are at your expense.

If you fail to pay your deposit, we will cancel your booking without notice and make the dates available to the public.

If you fail to pay the balance of the booking price by the required date, you will forfeit your booking dates and deposit. We will attempt to contact you/your party organizer; however, it is ultimately your responsibility to pay the balance by the agreed date

A change of booking has the same result as a cancellation for us and our financial commitments and limited time to replace a booking.

A change of booking to a future date has the following change fees:

Within 7 days: No fee.

After 7 days and more than 12 weeks from the departure date: €100 change per person (approval required from us)

Less than 12 weeks from departure: No change possible, we treat it as a cancellation and 0% refund

We aim to have a zero-cancellation policy, however, sometimes they may be unavoidable and therefore we reserve the right to do so. We will notify the group organizer of any cancellations as soon as possible before the departure date.

We will offer you a choice of the following:

reschedule the booking,

a credit note for the amount paid.

N.B. We will not refund other associated costs such as flights and transfers.

In the event of a complaint or dispute, we will not issue a refund. We will discuss and apply a fair credit if deemed necessary and fall outside our refund policy.

In this Clause, “Event of Force Majeure” means an event beyond the control of the Authority and the Operator, which prevents a Party from complying with any of its obligations under this Contract, including but not limited to:

Act of God (such as, but not limited to, extreme weather, fires, explosions, earthquakes, drought, tidal waves and floods), war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo, rebellion, revolution, insurrection, or military or usurped power, or civil war, contamination by radio-activity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radio-active toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly, riot, commotion, strikes, go slows, travel restrictions or bans, lockdowns, public health bans or restrictions, pandemic, lock outs or disorder, unless solely restricted to employees of the supplier or of his subcontractors, acts or threats of terrorism, recession, depression, any unspecified global man made or natural disasters, cyber terrorism, cyber pandemics, global financial crisis, global banking freezes including but not limited to freeze on electronic transactions, cash withdrawals or economic collapse.

Force majeure in neighbouring countries that do not affect the host country does not qualify as a valid reason for postponement and our standard cancellation policy applies.

In the event Keppler Sailing are not able to carry out the services contracted due to reasons out of our control, we will not be liable. The trip will not ‘roll-over’ into another week. We use this time to remind you that travel insurance is required by all guests to cover you in the event of an emergency outside of our control, preventing us from delivery of service.

Our yacht is fully serviced and maintained on an annual basis and we conduct running servicing throughout the season to keep everything in working order. In the event of emergency repairs during your itinerary, it may be the case that we spend an extra day in a particular location. Although this is unforeseen and unpreventable, there will be no monetary compensation for a change in the itinerary, it means you get an extra day to enjoy that stop. The skipper will discuss options with the group and come to an decision about how to make up the time.

If the winds are in excess / forecast to be more than 25 knots, the boat(s) must find shelter and are not permitted to leave the safety of the marina / harbour / bay. This will result in a change in the itinerary. We will always put your safety first, even if this means a change to your itinerary.

The itinerary is a proposed itinerary and if the weather doesn’t allow for safe passage, it may result in a changed itinerary, including staying in port. Any additional water taxi’s / ferries to continue to a proposed port is the financial responsibility of the guest.

To satisfy demand, Keppler Sailing will charter additional boats from independent charter companies. Although all care is taken and a ‘check in’ procedure is completed with every charter boat, there will be from time-to-time faulty equipment, breakages and worn items.

Keppler Yachting operates in accordance with local law and regulations.

All due care will be provided to ensure the safety of your personal belongings; however, Keppler Yachting will not be held liable for replacement of your personal belongings if there is a break in or theft on the yacht. It is your responsibility to have adequate travel insurance before setting foot on board, covering you for personal possessions and against injury.

Travel insurance is a mandatory requirement for all guests joining our trips. The purpose of insurance is to cover, but not limited to accidents at sea, lost luggage, missed connections, cancelled flights, travel restrictions, late arrival to check in and missing your embarkation, travel bans due to outbreak.

​Keppler Yachting is not liable for travel bans, restrictions, or any other unmentioned activity which prevents you from joining your scheduled trip.

Your skipper will provide a safety briefing before all departures and will not leave the marina until everyone is satisfied with their obligations and the skipper is satisfied that everyone is capable and understands. Keppler Yachting will not be held liable for any injuries due to guest negligence or mishaps.

Sailing is an active sport with variables such as wind, water, moving objects and other vessels. All care will be provided, and guest safety is the priority of the skipper, however Keppler Yachting will not be held liable for any unforeseen incidents involving guest injury.

Guests may not wish to participate in active sailing, however by setting foot on board and embarking with us on a sailing holiday, you assume any associated risks including but not limited to cuts, bruises, sprains, broken bones, or rope burn.

The skipper has final say and ultimate authority on board the yacht. Unless you have chartered the entire yacht, there is a high chance you will be sailing with other guests. All guests must be always respected, including but not limited to guest personal space, personal possessions, quiet time in the AM and PM, allowing for fellow guests to sleep if they have retired to their quarters for the evening and respect of opinion.

If the skipper’s involvement is required in dispute resolution, his/her say is final. If an individual or group refuse or are unable to comply with the skipper’s requests, it may be requested that the offending person(s) are removed from the tour with immediate effect. If a person or group is removed from a tour, it will be their responsibility to find subsequent transport and accommodation. There will be no refunds provided.

A responsible level of behaviour and consideration is expected whilst you are on board our yacht and you must comply with the yacht’s rules and regulations.

You will be liable for any damage or loss caused by you or by person(s) in your party whilst on board. If you or any person(s) in your party are deemed to be in our reasonable opinion behaving in a manner, which is likely to cause danger or distress to any third party or property, we are entitled to terminate our agreement with the person(s) involved without notice or refund. We also have the right to remove the person(s) involved from the vessel and have no further responsibilities towards the person(s).

If the matters are serious, the local Police may be involved.

​The skipper’s decisions are final. In case of disputes or misunderstandings, the skipper’s decision is to be respected. Keppler Yachting management over-rides the skipper.

If a photographer or another employee is taking photographs/video and you have an objection to these being used by us, please make your objection known at the time. We may publish digital media to a web platform and/or use it for marketing purposes.

All person(s) intending to travel must be at least 25 years of age from the date of departure.

Your personal responsibilities include, but not limited to:

• –           Personal travel insurance,
• –           Travel Visa (if necessary),
• –           Current and valid passport,
• –           Travel arrangements to and from the embarkation and disembarkation ports/marinas,
• –           You are responsible for notifying your skipper or Keppler Yachting if you or members of your group are running late for check in,
• –           Your personal safety on board and in port,
• –           Bringing all medication for any illnesses or ailments,
• –           Notifying your skipper of any physical or medical conditions, current or otherwise,
• –           Notifying your skipper if you cannot swim or suffer from any medical conditions including but not limited to panic attacks, diabetes, heart condition, black outs or epilepsy,
• –           Follow all instructions given by your skipper,
• –           Treat the yacht and equipment with care, which includes cleaning after yourself, keeping your cabin and head (toilet) clean and keeping the common areas clean and tidy,
• –           If we must excessively request you clean after yourself, we will impose a €200 cleaning supplement or if this isn’t paid, we may request that you leave the boat,
• –           Report to the skipper any instances of other guests abusing the yacht, yacht equipment or guest’s possessions,
• –           You are responsible for personal items and the Keppler Yachting is not liable for any losses.

It is your responsibility to check you have all your possessions before you disembark the yacht. If you leave any personal items behind on the boat(s), you will need to contact the boat crew ASAP. If you notify us later than 24 hours after your trip ends, there is a high probability your items have been considered trash you have abandoned and thrown out by the cleaners.

We are not responsible for any items lost or left behind.

If you locate any forgotten items, you will be required to pay for registered post to have the items sent back to you. We are not responsible for any items that fail to arrive in the post.

Pets are not permitted on board the yacht.

Children under the age of 18 are not permitted on board the yacht unless you charter the boat for the week, or if you get the express consent from Keppler Yachting before time of booking. It is the parent’s responsibility to clean after children.

Our obligations are to provide the yacht as per its yacht specification. Please note that models may differ from boat to boat.

Any yacht failure or grievances with crew need to be reported to your captain or back office. We have 24 hours to rectify the issues. If issues are not reported, we are not liable for any financial compensation after the fact, we require the opportunity to rectify during your charter.

We shall not be liable for any delay incurred due to Force majeure or rough weather conditions.

We are not liable for any additional costs incurred by the client outside of their charter, I.e. hotels, transfers, flights, suffered pain etc.

If you plan on taking a water taxi to another island, these costs will be borne by you. Once the yacht has taken a berth/mooring/anchor it will not be used as transport to nearby islands.

Guests are required to pay for any cave entry fees or other off-boat excursions.

You may request a list of additional extras, which include but are not limited to: additional linen, stand up paddle board, drone video and photos (where available), request dinner on board, additional cleaning notably after children.

The crew are there to maintain a general standard of cleanliness and are not cleaners. If it’s deemed that guests are excessively soiling the boat, the skipper will raise it and if it continues to happen, we will impose a €200 cleaning fee.

There are a few rules that must be adhered to and it’s important we bring it to your attention before your trip to minimise the possibility of things going wrong and attracting unforeseen charges.

While in a marina, you are not permitted to use your head (toilet), you should use the marina’s facilities. If you pump the head into the marina water, the skipper may be fined for this. This charge will be passed onto you.

Absolutely no personal hygiene products are to be pumped through the toilet. Any blockages of marina toilets are charged to the guest at €250 per toilet blocked.

It’s important to arrive at the marina at the specified time for your check in. If the boat leaves the marina late, the skipper is likely to be charged for another full day. The marina doesn’t make any allowances for late arrivals and our late departure. This charge will be passed onto you.

If you make any damages to the boat or its inventory, you will cover the replacement value.

We reserve the right to amend these terms and conditions at any time, without notice to you.

We reserve the right to change the pricing structure of our tours without notice.

We reserve the right to change any part of the itinerary, whether we published the amends online or not.